Below are instructions to transfer an existing registration from one group to another after logging into Swim Manager.
When viewing the athlete record screen again, the original (cancelled) registration and newly transferred registrations will appear within the Registration section, and the order details will be available within the Order history section.
- From the Organization Dashboard (Home tab), click on the People tab
- Click on the athlete's Name within the list of currently registered participants to transfer (use filters as needed)
- On the athlete record screen, click Transfer under the Actions column within the Registration section
- Select the new group to transfer the athlete to (radio buttons are listed for each applicable option)
- Check the Charge additional fee box and enter an amount (optional)
- Click the Continue to review page button
- Click Transfer to complete the process
When viewing the athlete record screen again, the original (cancelled) registration and newly transferred registrations will appear within the Registration section, and the order details will be available within the Order history section.
