- Pause a swimmer's billing schedule with no Resume date set
- Go to swimmer's page
- In registration section click on their current registration
- On upper right side of next screen click on Pause/resume billings
- Click on Pause billings
- Select Do not resume billing
- Click on Back or close screen
PLEASE NOTE: Using this process swimmer will not be billed for any upcoming scheduled billings until billing schedule has been resumed, and then will only be billed for billings that occur after swimmer is resumed. Each paused swimmer will need to be Resumed to charge further payments
- Pause a swimmer's billing schedule and set a Resume date
- Go to swimmer's page
- In registration section click on their current registration
- On upper right side of next screen click on Pause/resume billing
- Click on Pause billings
- Enter a date to resume billings in field: Resume billings on
- Click on Back or close screen
PLEASE NOTE: Using this process swimmer will be billed for any scheduled billings starting with period during which billing is resumed. Example if billings are scheduled for first day of each month and billing schedule is scheduled to resume on any date from May 2 - 31, swimmer will be billed for May 1st billing and all billings that follow. If club later decides to not bill additional payments, each swimmer's resume date will need to be changed before date of schedule payment
- Edit Billing schedule and Transfer swimmer(s) to new Billing schedule
- Go to Manage program, Prices and billing
- Edit Billing schedule for each group making payments to $0 where you do not want to collect payments
- Then Transfer each swimmer to new billing schedule so that they are not charged for any $0 payments on new billing schedule
PLEASE NOTE: If after completing above process a decision is made to make further adjustments to billings, above process needs to be repeated to reflect new changes