A Product Replacement provides you with a new copy of your previously purchased desktop software. It is only available for the current releases of the following programs:
- Meet Manager for Swimming 8.0
- Meet Manager for Track & Field 6.0
- Team Manager for Swimming 8.0
- Team Manager for Track & Field 4.2
Ordering a Product Replacement
- Go to the ACTIVE Hy‑Tek Online Store.
- Find the product you want replaced and click BUY ONLINE.
- Under Returning Customers, select Product Replacement ($25).
- Click Add to Cart.
- Complete the checkout process.
- Related Article: Hy‑Tek Order Processing Time; Placing a New Order
Important Notes:
- Club, Team, and School licenses remain valid for 24 months from the initial web delivery date. License renewal requires purchasing a Product Replacement every two years.
- Without renewal after two years, the program will downgrade to the Demo/Lite Version. It can still be used, but with restrictions.
- After being downgraded to the Demo/Lite version, once you purchase a Product Replacement and receive the Web Delivery, you can follow Add License to Meet Manager or Team Manager to restore your license back to the regular version.
