When trying to install license file via web delivery, license will not download will give possible error messages:
  • License Failure
  • Matching license file could not be found
  • No error (it will go back to installation option screen)
  • Note: A program error at other times may be a different issue

Possible causes of this error are:
  • Security software or firewall on the computer blocking the connection to our license verification server.
  • Windows user doesn’t have admin rights
If you're getting this errors, refer to steps below:
  • Note: Hy-Tek software has to be close while doing these steps
  1. Copy a valid Hy-Tek license file
  1. Download or save license file to computer where you're trying to install the software
  2. Locate downloaded/saved license file
SoftwareLicense FileLocation
  • Note: If license file came from support, it should be on Downloads folder
  1. Right click file and Copy
  2. Navigate to installed folder for your Hy-Tek Program. By Default this is C:\Hy-Sport
  3. Open the folder and find folder for program you are trying to install:
  • SwMM8 - Swim Meet Manager
  • SwMM7 - Swim Meet Manager
  • TFMM6 - Track Meet Manager
  • TFTM4-2 - Track Team Manager
  • TM8 - Swim Team Manager
  1. Right-click on folder for program you are trying to install and select "paste"
  2. If done correctly you should receive a warning message stating that the "The destination already has a file named..."
  3. Select "Replace the file in the destination"
  • Note: If you do not receive this warning message, you have not copied the file to the correct location
  1. Reopen the software