To change the password on your on your parent portal you will need to change it on your ACTIVE Passport account, follow the steps below:
  1. Login to to
  2. Click on your name, select View ProfileUser-added image
  3. Select Account Settings
  4. Enter Current Password
  5. Enter New Password and Confirm New Password
  6. Click Update Password
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Note: If you cannot remember your password, please refer to Retrieve Password instructions on login article