Users are not able to upload digital assets.  They are redirected to an IIS error message page. The details of the error message when viewed on the server are: 404.13 - Content length too large error


Note ensure that the maximum file size in ACM has been increased or else the setting below will not matter.  Refer to this article to increase the ACM maximum file upload size Increasing the maximum digital asset upload size

Method 1: Change maxAllowedContentLength from IIS 7-7.5

  1. Open IIS on the ACM web server
  2. Click on the ACM site
  3. Double-click Request Filtering
  4. Click Edit Feature Settings link on the right side
  5. Enter a number for Maximum allowed content length(Bytes)
  6. Click OK

Method 2: Change maxAllowedContentLength from Command Prompt

  1. Open Command Prompt
  2. Type the following path to it:%windir%\system32\inetsrv\appcmd set config -section:requestFiltering -requestLimits.maxAllowedContentLength:100000000 You can have a different number for 100000000)
  3. Press enter to run the command

Note The default value for maxAllowedContentLength is 30000000bytes = 28.6MB

Note The max allowed length in IIS is 4294967295 bytes