While trying to register for an event on Active.com, you may receive the "Yikes, looks like there's a glitch in our system" error message.
If you encounter this error on the Checkout page:
If you encounter this error on the Checkout page:
- Verify if the charge was made on your credit card. Sometimes you are successfully charged and registered for the event even though the error message appears.
- If you have been charged and need a copy of your confirmation email, please contact us.
- If you were not charged, please see instructions below.
If you encounter this error while registering, you can try the following before contacting us:
- Clear your cookies&cache in the browser settings and try again, or
- Attempt to register on a different browser.
Note: guide to clear cookies&cache is available at: http://www.wikihow.com/Clear-Your-Browser's-Cookies