As of 6/22/2016, in LeagueOne players can now be transferred to other programs. This can be useful if a parent signed up a player for the “wrong program”. When a transfer is made LeagueOne will help you to make any financial adjustments necessary. Below are instructions from transferring a player into a program with a lower cost.
- Go to Players > Maintain Player Information
- Use available fields to locate player
- Last Name
- First Name
- Member Id
- OrgID (the default is the current organization ID)
- Note: To perform partial search, enter alphanumeric characters followed by wildcard (percentage symbol) -- % --
- Example: Searching first name of mi% returns players with first name starting with "mi" (Michael, Michelle, Mike, etc.
- Click Find
- Click player Last Name to view Person Maintenance record
- Click Program Transfer
- Use search parameters to find program player is to be transferred into
- Click Next
- Review and make changes as needed to player information and email field
- Note: Transfer of a player into a program that has a lower fee than the original program will cancel the payment and a refund issued for the overpayment
- Click Next
- Confirm information and click Submit
- View Person Maintenance record to see new transaction history
- Note: If there are no funds available in the organization for refunds, the refund to card area will not display
- Note: Refund to card can only be issued back to 11/4/2015 due to the implementation of the refund tool
- Note: After transferring the player to the new program. Parents would need to log in the parent portal site to complete the registration.