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Depending on event setting, there are two scenarios where you can register multiple participants and complete payment at one time, as below: Note: If the options described below are not available, it ...

Participants who registered through various of Active products will be prompted to create an Active Account at the end of the registration. The personal information will be recorded based on informati...

If you have enrolled in an installment payment plan and need to change your credit card information for upcoming automatic payments, you can follow the steps below: 1. Log in to your online account by...

Below are the steps to resend a pre-paid registration invitation to a team member in the case they failed to receive it: Navigate to https://myevents.active.com Choose event Click into Team center Fin...

What is ACTIVE Advantage? ACTIVE Advantage is a premium membership program offered by the ACTIVE Network, which costs $99.95 annually. It is designed to give you exclusive discounts on the activities ...

Participants can sign in online account created by camp registrations to view and pay for balance amounts. Below are the instructions: Click on online account link in the confirmation e-mail to view b...

Below are instructions for participants to transfer an existing registration to someone else after logging into ACTIVE.com and accessing My Events.   Note: Please Claim Registration in My Events first...

Below are the tips for Volume of Audio Cue:  iOS User: Ringer controls volume of audio cue when you run workouts in background model. Volume controls volume of audio cue when you run workouts in fore...

After signing up for a Swim Program, a Swim Portal will be created for athletes to manage their season. Use the steps below to sign into the Swim Portal: Sign in at https://swimportal.active.com/ or O...

Customers could refer to the following steps to interface app(s) in iPhone with Apple Watch. Go to Watch on iPhone Press Start Pairing using Camera to connect iPhone and Apple Watch with Bluetooth   C...