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Below are instructions to add family members on Active.com account: 1. Navigate to http://www.active.com 2. Click Login in the upper right-hand corner 3. Enter your ACTIVE Passport username (Email a...

In order to login to most ACTIVE Network products, you must already have an ACTIVE Passport - please visit the applicable link below to register/create an account, login, or retrieve your password. Re...

If you forgot your Active.com account password, please visit https://passport.active.com/page/forgotPwd to reset it. You will then be emailed a link to reset your password on ACTIVE.com. If this still...

The Meet Mobile application (app) displays meet results in real time as data is received during meets from the timer (one heat at a time). This app has the ability to display heat sheets, psych sheets...

Meet Mobile App supports Family Sharing on iOS devices.  For iOS users, please refer to this link to set up Family Sharing. And refer to this link to add family members. Unfortunately, Meet Mobile app...

If the map in your workout does not locate the correct position, please send us a copy of your workout data for further assist. This is only for Android users. Please follow below steps to send the da...

To remove your favorite athletes, please follow the steps below: iOS users: At bottom of screen, click Favorites button Locate athlete that you would like to remove Click on yellow star icon next to ...

Please follow below steps to add songs to Couch to 5k or 5k to 10k app music function: IOS Devices: Open app Go to training part Select one workout Click Go To Workout Click music signal at right bot...

If you would like to request 889 form for ARMY TEN-MILER Registration, please go to event site, tap button Request ACTIVE 889 Form as below then you will be directed to event director:  

Below are step-by-step instructions for disabling auto-renew for your ACTIVE Advantage premium membership. This will prevent future billings but still allow you to access benefits until your next paym...