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If you wish to view results, you need to purchase a monthly or annual subscription. To make your purchase, please follow these steps: Note: Monthly subscriptions are $6.49, annual subscriptions are $1...

Below are steps to register someone else under 18 years of age (i.e. a minor) for an event on Active.com. It is necessary that a parent/guardian signs in or creates their active.com account first, the...

Events using ACTIVE Network systems may offer participants the option of purchasing ACTIVE Refund. This is an optional add-on to ensure the participants' full registration fees are refundable if the...

Events using ACTIVE Network systems may offer participants the option of purchasing ACTIVE Refund. This is an optional add-on to ensure the participants' full registration fees are refundable if they...

Parents can add, change and set primary credit card information after logging into the Swim Portal. See the steps below. Note: If you have unpaid balances on your account, you will need to view and pa...

If you are using a new phone, you can reactivate your Meet Mobile subscription by following these steps: If both devices are iOS: Ensure your new phone is using the same Apple ID as your previous pho...

If you have installed the Meet Mobile app but cannot find your meet: Your meet host may not have published the meet yet Note:  Check with meet host and make sure the meet has been published The meet h...

ACTIVE Advantage members can save up to $10.00 processing fee for each endurance registration purchase, among many other benefits. Below are a few of notes about this perk: There is no maximum limit o...

If the Heat Sheet you selected was not published by meet host, follow the steps below to request a refund: iOS users:   1. Sign in to reportaproblem.apple.com 2. Click I'd like to and then choose Req...

The ACTIVE Network is a software provider that processes activity registrations and online payments for organizations in multiple markets, such as endurance (running, swimming, cycling), team sports (...